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Forms and Other Documents for Consumers

The following Office of Consumer Protection documents are available to download and print. Forms cannot be submitted online. Please follow any instructions carefully. See Help for assistance with viewing Portable Document Format (PDF) files.

Print-only forms – Most forms must be printed, filled out manually and delivered or mailed to the address indicated on the form.

Fill-and-print forms – Some forms contain form fields that can be filled in on-screen. You may fill the form in on the computer and print the completed form. Be sure to sign it before delivering or mailing it to the address indicated on the form.

Advance Health Care Directives
Further information is available on the Advance Health Care Directives page.
Title Description Revised Date Downloadable Format
My Choices Advance Directive

This form may be used to indicate a consumer's health care choices should he or she become terminally ill and unable to express decisions on whether to accept or refuse medical treatment. (This information can be provided in other formats, provided the document meets the requirements specified in MCA 50-9-103.)

Note: To file a directive in the Montana End-of-Life Registry, it must be accompanied by the Consumer Registration Agreement that follows.

 5/07 PDF | Word
Consumer Registration Agreement for the Montana End-of-Life Registry Used by consumers to indicate their desire to store an advance directive in the Montana End-of-Life Registry, replace or remove an advance directive already in the Registry, or request a replacement wallet card. 7/07 PDF | Word

Consumer Complaints
Further information is available on the Consumer Complaints page.
Title Description Form Number Revised Date Downloadable Format
Consumer Complaint Form Used by a consumer to file a complaint about a business. Read What Consumer Protection Can (and Can't Do) before you file a consumer complaint. OCP-100 8/07 PDF | HTML

Identity Theft
Further information is available on the Identity Theft and Security Freeze pages.
Title Description Revised Date Downloadable Format
10 Steps to Recover from Identity Theft A checklist to help victims of identity theft take the necessary steps to minimize the damage. 7/07 PDF | Word
Identity Theft Passport Application Used by victims to apply for a passport that can help them prove to creditors and law enforcement officers that someone has used their identity to commit fraud. 8/07 PDF | Word
Sample Dispute Letter – Credit Bureau A sample letter used by ID theft victims to inform a credit bureau that they did not make disputed charges and request that the items be blocked to correct their credit reports. 12/05 PDF | Word
Sample Dispute Letter – Existing Credit Account A sample letter used by ID theft victims to inform a creditor that they did not make the disputed charge or debit, and demand that the creditor notify all three credit bureaus of the problem. 12/05 PDF | Word
Sample Security Freeze Request Letter A sample letter used to notify the three credit bureaus that consumers wish to freeze access to their credit files. 7/07 PDF (Fill-and-print) | Word

Small Claims Court
Further information is available on the Guide to Small Claims Court page.
Title Description Form Number Revised Date Downloadable Format
Small Claims Court Checklist: How to File a Claim A list of the steps the plaintiff and defendant need to follow to present or defend a claim in small claims court. OCP-600 8/07 PDF